Terms of service

• You must be at least 16 to use IronChow.
• Give a real email address and keep your password, backup codes and connector link private. You're responsible for what happens under your account.
• Usernames are first come, first served. We may reclaim a username that impersonates someone, infringes a trademark or is offensive.
• You can delete your account at any time from Settings.

IronChow is a fitness log, not a doctor, dietitian or physical therapist. Plans, targets, suggested weights and nutrition estimates, including anything an AI assistant produces through the connector, are general information. They can be wrong.

Check with a qualified professional before starting a new program, especially if you have an injury, a medical condition or are pregnant. Stop and get help if something hurts. You train at your own risk.

What you log and upload stays yours. You give us permission to store, process and display it only so we can run IronChow for you and for the people you choose to share it with, such as your coach or friends.

Only upload photos of yourself, or that you have the right to share. Don't upload nudity or anything illegal.

Don't:

• harass, spam or impersonate other people, or send unwanted friend requests and invites;
• try to get into other people's accounts or data, or get around the limits of your plan;
• overload, scrape or reverse-engineer the service, or use the connector for anything except your own account;
• use IronChow for anything illegal.

We may suspend or close accounts that break these rules.

Businesses on IronChow invite their own clients and are responsible for the coaching they give. IronChow provides the tools and is not a party to your arrangement with your trainer or gym. That includes any fees you pay them outside IronChow.

Business owners must have their clients' agreement before inviting them, and must use client data only to coach those clients.

The web app has a free plan. Pro, Coach and Gym are paid subscriptions, and current prices are on the pricing page.

• Subscriptions renew automatically each month or year until you cancel. Payments are handled by Stripe.
• Coach and Gym plans include a set number of active clients (and Gym one location). Extra active clients and extra locations are added at your next renewal. An active client is one who joined or logged something in the last 30 days.
• Coaching is free for up to 2 clients. A Pro trial lasts 14 days, needs no card, and simply ends; you can use it once.
• Cancel any time from Settings. You keep paid features until the end of the current billing period. Except where the law requires it, we don't refund partial periods.
• If we change a price, we will tell you before your next renewal. The new price applies from that renewal.
• If a payment fails, paid features may pause until it's fixed. Your data is not deleted.

The connector lets an AI assistant of your choice read and update your log. That assistant is run by another company under its own terms. We aren't responsible for what it says or does, so check what it logs. You can turn the connector off at any time.

IronChow is still being built, so features will change, and some may be added, moved between plans or removed. We will give notice before removing something you pay for. We aim to keep the service running, but we can't promise it will always be available or free of errors.

IronChow is provided “as is”. To the extent the law allows, we disclaim all warranties, and we are not liable for indirect or consequential losses, lost data, or injury from training decisions you make using the app. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before it.

Nothing in these terms limits rights you have that can't be waived under the law where you live.

You can stop using IronChow and delete your account whenever you like. If we close an account for breaking these terms, we will tell you why where we reasonably can.

We may update these terms. For an important change we will let you know in the app or by email before it takes effect, and continuing to use IronChow after that means you accept it. Questions go to hello@ironchow.com.